1. Acceptance of terms.
By accessing this website, requesting information, submitting a consultation form, or engaging services through this platform, you acknowledge that you have read and agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.
2. Service inquiries.
Information submitted through our website is used to understand your project needs and determine whether our services may be appropriate. Submission of an inquiry does not guarantee acceptance of a project, availability of a particular service, or a specific response time. We may contact you to obtain additional information before providing an estimate or consultation.
3. Estimates and proposals.
Any pricing, measurements, timelines, recommendations, or project descriptions provided before a formal agreement are preliminary and may change after additional review, site inspection, material selection, permitting requirements, or discovery of existing conditions. A project becomes binding only when the applicable written agreement or proposal has been reviewed and accepted by the parties.
4. Scope of work.
The final scope of a renovation or home improvement project will be determined by the signed project documentation. Work outside the agreed scope may require a written change order. Additional labor, materials, disposal, permits, inspections, or other costs resulting from approved changes or previously concealed conditions may be added to the project price.
5. Property access and preparation.
Customers are responsible for providing reasonable and safe access to areas where services are scheduled. You may be required to remove personal belongings, secure valuables, relocate pets, and provide access to necessary utilities. Delays caused by restricted access, unsafe conditions, unavailable utilities, or incomplete customer preparation may affect project schedules.
6. Materials and selections.
Material selections, finishes, fixtures, appliances, and other products must be approved within the timeframe specified in the applicable project agreement. Availability may vary, and supplier shortages or discontinued products may require an alternative selection. Any material substitution that changes the project cost or scope will be communicated before implementation whenever reasonably possible.
7. Scheduling and delays.
Project schedules are prepared in good faith and are subject to permitting, inspections, weather, supplier availability, workforce conditions, site conditions, and other circumstances outside reasonable control. We will make reasonable efforts to communicate significant scheduling changes, but completion dates are not guaranteed unless expressly stated otherwise in a signed agreement.
8. Payments and financial obligations.
Deposits, progress payments, and final balances are governed by the applicable written project agreement. Customers agree to make payments when due. Failure to meet agreed payment obligations may result in suspension or rescheduling of work until the account is brought current, subject to applicable law and the terms of the project agreement.
9. Permits and approvals.
Certain projects may require municipal permits, inspections, approvals, association permissions, or other governmental requirements. Responsibility for obtaining and paying for such approvals will be identified in the applicable project agreement. Project schedules may be affected by the processing time of authorities or third-party reviewers.
10. Warranties and workmanship.
Any workmanship warranty provided by us will be governed by the specific terms and duration stated in the applicable project agreement. Products, appliances, equipment, and materials may carry separate manufacturer warranties. Warranty coverage may exclude ordinary wear, misuse, neglect, unauthorized modifications, improper maintenance, damage caused by other contractors, or circumstances outside our reasonable control.
11. Third-party providers.
Certain services, including mortgage assistance, insurance products, warranties, real estate services, financing, specialized installations, or other professional services, may be supplied by independent third parties. Those providers operate under their own agreements, licenses, qualifications, pricing, eligibility standards, and privacy practices. We do not guarantee approval, availability, pricing, or performance of independent providers.
12. Customer communications.
When you submit contact information, you authorize us to communicate with you regarding your inquiry, consultation, project, or requested service. Optional promotional communications will be handled according to your communication preferences. You may request that marketing communications stop at any time, although operational messages relating to an active project may still be necessary.
13. Website content and intellectual property.
Text, graphics, logos, layouts, photographs, illustrations, service descriptions, and other original materials displayed on this website are owned by or licensed to the business unless otherwise indicated. You may view the website for personal purposes, but you may not reproduce, modify, distribute, scrape, publish, or commercially exploit website content without prior written authorization.
14. Prohibited use.
You agree not to use this website for unlawful activities, fraudulent submissions, automated abuse, unauthorized data collection, interference with website operation, impersonation, or attempts to gain unauthorized access to systems or information. We reserve the right to restrict access where misuse is reasonably suspected.
15. Limitation of responsibility.
To the maximum extent permitted by applicable law, website information is provided without a guarantee that it will always be complete, current, uninterrupted, or error-free. Project-related responsibilities, warranties, remedies, and limitations are governed primarily by the applicable signed agreement and mandatory legal requirements.
16. Force majeure.
We will not be responsible for delays or failures caused by circumstances beyond reasonable control, including severe weather, natural disasters, government actions, supply interruptions, labor disruptions, utility failures, transportation problems, or other events that could not reasonably have been prevented.
17. Changes to these terms.
These Terms & Conditions may be revised periodically to reflect changes in our website, services, or business practices. Updated terms will become effective when posted unless a different effective date is stated. Your continued use of the website after an update indicates acceptance of the revised website terms.
18. Contact and questions.
If you have questions regarding these Terms & Conditions, a website inquiry, or the general process for engaging our services, please contact us through the contact information provided on this website. Your signed project agreement, where applicable, remains the controlling document for project-specific obligations and requirements.